Layer 8 Holdings

We are a software development company building the next generation of MSP automation tools.

Flagship Product: OpsSuite

Our primary SaaS platform, OpsSuite, aligns technology, processes, and people for Managed Service Providers. It is a cloud-native application hosted on Google Cloud.

Engineering & Vision

Layer 8 Holdings represents a team of veterans in IT infrastructure and security. We moved from managing data centers to building the software that manages them.

Our Products

Layer 8 Holdings develops cloud-native solutions for the IT Service industry.

LIVE

Core8Ops OpsSuite

A SaaS platform helping MSPs stop guessing and start measuring.

AI-Powered Ticket Analysis

Our proprietary engine analyzes ticket volume and technician time to identify profitability leaks.

Automated Insights: Pinpoint highest-volume, highest-cost services.
Noise Reduction: Identify low-value tasks for automation.

Integration Ecosystem

We maintain active API integrations with major industry platforms.

HaloPSA: Full API integration.
Autotask: Full API integration.
ConnectWise: Full API integration.

See the Platform in Action

Visit our product website for documentation, pricing, and live demos.

Go to Core8Ops.com

Our Team

Engineers solving problems we lived through.

Leadership

John Dobbin, CISSP is a 27-year veteran in IT infrastructure and security. After 16 years managing data center operations—where he proved that structured workflows could drop resolution times by 80%—he founded Layer 8 Holdings to codify that knowledge into software.

He leads the architectural vision for OpsSuite, focusing on the intersection of Service Delivery and Automation.

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The Problem We Solve

Traditional IT service models were built for enterprise IT, not MSPs. We recognized that MSPs operate in a unique multi-tenant environment that requires specific software tools.

Layer 8 Holdings was established to build those tools. We are not a consultancy; we are product developers focused on solving the "human layer" efficiency problems in the IT stack.

Privacy Policy

Last Updated: November 19, 2025

Layer 8 Holdings, LLC operates the Core8Ops OpsSuite. This Privacy Policy explains how we collect, use, and disclose information.

1. Information We Collect

We collect information you provide directly to us, such as when you contact us regarding our products. This may include your name, email address, and company name.

2. How We Use Information

We use your information to provide, maintain, and improve our services, and to facilitate the integration with your chosen PSA platforms.

3. Data Security

We implement reasonable security measures to help protect your information. We utilize Google Cloud Platform's security infrastructure to ensure data integrity.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].